Stijn Vanlerberghe

Kjell

Manon

Find out everything you need to know to get started.

The basics

Create your first team

Add colleagues to a team

Teams in Skoop form the backbone of your organizational structure. This page explains how to create and manage teams, assign managers, and understand the consequences of the manager hierarchy.

Configuring Teams in Skoop

Add your job titles

Invite your colleagues

Skoop uses three roles to control what people can do within your organization: Admin, HR, and Billing. This guide explains what each role can and cannot do, and how they work together.

Roles in Skoop

A template is a reusable set of questions or criteria used to guide performance reviews or feedback cycles. It is designed to keep evaluations consistent, structured, and aligned with your goals.

Create your first template

Preview your template

Translate your template questions

Use a template from our template library

In Skoop, a campaign is a review cycle (e.g. mid-year review 2025) you launch to collect structured feedback, based on a selected template and targeted to specific teams, at a time you choose.

Launch your first performance review cycle

Launch your first pulse survey

Create your first task

Create your first note

Add a note → mention a colleague → they’re notified instantly by email and in the platform.
Perfect for urgent feedback, quick follow-ups, or anything that shouldn’t get lost.

Create your first mention 

As soon as your free trial period ends, you will be redirected to the page to fill in your invoice details. No licence will be activated yet untill you assign the specific amount of seats to your account which you can see in the next video.

Input your invoice details

Whenever you create a note on the employee timeline, you have the possibility to attach any document you want.

Add an attachment to a note

Create or update your imployees all at once with a csv file.

Manage employees via a CSV import

Never walk into a performance review unprepared again. Prepare with AI analyzes your history with someone and gives you ready-to-use talking points, questions, and reminders.



Prepare with AI

Email language settings

This guide explains all the different question types available when creating forms in Skoop. Each question type is designed for specific feedback scenarios and offers different ways for respondents to provide their answers.

Question Types

Flows help you schedule check-ins, reviews, and surveys relative to an employee's start date. Define what should happen and when, and Skoop makes sure nothing falls through the cracks.

Set up your first (onboarding) flow

Tags let you group and categorize your employees. Use them to filter, organize, and target specific groups across Hejj, like scoping a flow to only apply to new hires or part-time staff.

Organize employees with tags

Campaigns: Language settings 

What you hear at the coffee machine or notice in passing is usually gone three months later. Notes let you capture those moments in seconds, so every conversation starts from what actually happened.

What are 'Notes' in Skoop?

Following up on goals and tasks

No more juggling two calendars and no more double bookings. One connection and you see everything in one place. We'll show you how to set that up in just a few minutes.

How do I connect my Google Calendar to Skoop?

Geen twee agenda's meer naast elkaar en geen dubbele afspraken. Eén koppeling en je ziet alles op één plek. We tonen je hier hoe je dat in een paar minuten regelt.

Hoe koppel ik mijn Microsoft agenda aan Skoop?

No more juggling two calendars and no more double bookings. One connection and you see everything in one place. We'll show you how to set thit up in just a few minutes.